Medallia® is the Customer Experience Management company that is trusted by hundreds of the world’s leading brands. Medallia’s Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is (including web, social, mobile and contact center channels), understand it in real time and deliver insights and action everywhere —from the C-suite to the frontline— to improve their performance and deliver exceptional experiences.

The hiring challenge

On a path of rapid growth, Medallia is in constant need of a high-quality candidate pipeline. With specifics needs in EMEA, Medallia’s Talent team decided to look to Hiperpool to continue identifying exceptional talent.

The results

Medallia EMEA has seen benefits using Hiperpool. Based on a conversation with Andrew Blevins, one of Medallia’s talent associates, three characteristics of Hiperpool stand out:

  • Reduces time to hire – “Hiperpool saves us time because the profiles are already vetted and  tailored to what we are looking for.”
  • Higher candidate quality – “That’s probably where Hiperpool adds the most value because I trust the quality of candidates coming through. The pass-through rate with Hiperpool is much higher than the other search methods.”
  • Very positive experience – “The overall experience is very positive. It’s also fun and intuitive. I feel like I’m sourcing more intelligently and spending my time better.”

At Hiperpool we’re thrilled to be supporting great companies like Medallia. If you’re looking to hire high-potential business talent, give Hiperpool a try. You can request access from here. Access is free for approved users.

Hiperpool is an exclusive, personalised job-matching platform for professionals with experience in strategy, consulting, M&A, and similar disciplines. Our members receive curated job opportunities and the support of a dedicated talent sponsor. Our technology combined with a human approach means we can send you the only the right opportunities. Whether you’re actively looking for your next step or waiting for the perfect role we’re here to help you.

Join today.


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