Customer Success jobs tend to involve developing and maintaining a strong relationship with customers enjoying a product or service. They require taking a proactive approach in helping customers take full benefit of the services or product provided, ensuring that they use it to drive their own growth. Customer Success management is integral in the development of a startup company, as it helps build a rapport with customers that can increase customer retention and provide feedback for product development. To succeed in a Customer Success role, you must demonstrate strong communication and problem-solving skills.
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